At Hive Homes, we’ll always put our purchasers first, and we’re here to help you with any queries or questions you may have about a Hive Homes property, or any part of the home-buying process.

We know buying a new home is an exciting yet big step, so no matter where you are in your property journey, we’re here to help you every step of the way.

How do I buy a new home with Hive Homes?

Once you see a property you’re interested in, simply get in touch with us and we’ll be happy to help. We will be able to talk your through the available homes and the purchase options to find out what’s right for you. To secure your home you’ll pay a small reservation fee (typically £500). You’ll then need to speak to your solicitor about the purchase of the property. Following this, Hive Homes will be there to guide you throughout your homebuying journey; from mortgage and conveyancing processes, to Help-to-Buy eligibility checks.

What happens on the ‘move in’ day?

A member of the Hive Homes team will meet you and give you your keys on the day you move in. They will show you around your new home, demonstrate how everything works and answer any questions. You’ll also get a welcome pack which is full of useful information to help you settle into your new home.

Other than the mortgage and deposit, are there any other costs involved in buying a new home using the Help to Buy Equity Loan?

The usual costs involved in buying a home will apply. These include solicitors’ fees, mortgage payments and possibly Stamp Duty (dependent on the value of your property, Stamp Duty Land Tax may not apply). Once your sale has gone through, you will pay a small monthly management fee of £1 per month from the start of the Equity Loan, and interest payments from year 5 onwards, all until the loan is repaid.

Are there any restrictions on the type of home I can buy using a Help to Buy Equity Loan?

The Help to Buy Equity Loan Scheme is open to anyone looking to buy a new-build home up to the value of £600,000. However, in April 2021 there will be new restrictions in place whereby the Help-to-Buy Equity Loan scheme is only available for properties worth up to £224,400 in the North West, and will only be available for first-time buyers. Eligibility rules for Help to Buy can change from time to time – fuller information on Help to Buy can be found here.

I already own my own home. Do I need to sell this before I can buy a home on one of your developments?

If you are looking at upsizing or downsizing and have a home to sell, you will need to find a buyer for your existing home before you can reserve a Hive Home. This is so that you can be in a position to exchange contracts and pay your deposit to us within the 6-week reservation period.

Are Hive Homes properties Leasehold or Freehold?

All Hive Homes houses are Freehold – this means that you own both the house and the land underneath it and don’t need to pay ground rent.

What is the Consumer Code?

The Consumer Code for Homebuilders was developed by the home-building industry to protect buyers of new homes, ensuring that they are treated fairly throughout the home-buying process and that all information provided by the home builder is transparent and accurate. If you have any questions about the buying process please do contact us in the first instance and we will do our best to resolve these for you. If you would like to find out more about your rights under the Consumer Code please refer to their website.

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